Frequently Asked Questions (FAQ)


Q: Should I take my hoses off of my outside faucets in winter?

A: It is always recommended to take the hoses off during the winter to let the outside faucet properly drain.

Q: Is it okay to put vegetable matter in my disposer?

A: Yes you can put many things in your disposer, but do so in moderation. With plenty of water to wash it through to your main sewer.

Q: Is it okay to put grease down my drain?

A: We do not recommend pouring grease down your drain under any circumstance. However, you are going to get grease down your drain due to rinsing plates no matter what.  We recommend flushing it with plenty of hot water.


Q: My faucet will not turn off, what should I do?

A: Sink faucets and shower faucets are not build the same as they were years ago. Most of them are built with plastic cartridges. We do not recommend twisting or pushing them harder to turn them off. It will cause further damage and make the problem worse. At this point we would recommend calling us for a price or a fix.


Q: I received a high water bill, what should I do?

A: You can determine where the leak is by checking all of your faucets, showers, toilets and visible pipes for leaks. You can also determine if its on your main water line by shutting off the main inside of your house and looking at your meter for activity.


Q: How do I turn up the temperature on my water heater?

A: This can be dangerous if you do not know what you are doing. We do not recommend this for anyone other than a licensed professional.